xMid support

Software for tour operators and travel agencies

Here you will find answers to frequently asked questions about xMid, information about key features, updates, release notes, downloads, and much more. We are here to help you master your daily tasks with xMid.


Ask the xMid support team



Do you have questions about the product, need assistance with your work, or have found an error? We are here to support you!
We accept inquiries from your daily business via email or phone. Our primary communication method is through an email ticket system. Our aim is to promptly review and respond to your inquiries!


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Send an e-mail to the xMid support

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Allow us to introduce xMid:

Are you involved in the travel distribution industry as a travel agency, online travel portal, or small tour operator? If you're looking for a modern mid-office solution to manage your bookings, then you've come to the right place!

FAQ:

1Which browser should I use?
We recommend using the latest version of the Firefox browser for Windows and Mac. However, xMid is fully functional with other browsers such as Google Chrome, etc.
2Can I use xMid on my Mac?
xMid is a web application and can be used anywhere you have an internet connection. Please use preferred browsers Mozilla Firefox or Google Chrome.
3Can I uee xMid on tablets (Android/iOS)?
Currently, operating xMid on tablet computers is not recommended due to compatibility issues with caching.
4Can I customize the interface colors??
Of course! There are several ways to customize the user interface according to your preferences. The entire software is designed for customization and can be tailored to meet your specific needs.
5Is xMid 24/7 available?
Yes, as long as you have internet connection.

xMid manual

To access the xMid manual, please contact our support.

go to TraSo-Wiki


 


The xMid support team

Juliane
technical support for xMid
Balu
mental health- & securitymanagement